TouchPoint Partners with PPCBL to Upgrade ATM Services Across Punjab

TouchPoint Joins Hands with PPCBL to Upgrade ATM Services in Punjab

Lahore, August 23, 2025 – TouchPoint has signed a Service Level Agreement (SLA) with the Punjab Provincial Cooperative Bank Limited (PPCBL) to modernize and improve the bank’s ATM services across the province.

The agreement, finalized during an official signing ceremony, marks an important step in PPCBL’s ongoing digital transformation. Through this partnership, customers will experience faster, more reliable, and hassle-free banking services.

Under the collaboration, TouchPoint will provide:

• Advanced ATM infrastructure

• Technical support

• Service management for improved uptime

This initiative is designed to minimize disruptions, ensuring smoother cash withdrawals and other automated banking operations.

Speaking at the ceremony, PPCBL officials stated that the partnership will strengthen the bank’s digital foundation and enhance service delivery for customers in both urban and semi-urban regions.

TouchPoint, a recognized leader in digital banking solutions, will play a key role in ensuring accessibility, security, and efficiency. Company representatives highlighted that the SLA reflects a shared vision of tech-driven banking services in Punjab.

Industry experts note that despite the growth of mobile banking and digital wallets, ATMs still hold vital importance in Pakistan’s financial ecosystem—particularly in cooperative banking, where cash-based transactions remain common.

This partnership is expected to bridge traditional banking with modern digital solutions, setting new standards for customer experience and operational reliability in the country.